Face2Face Management is committed to maintaining meaningful privacy protections for all
individuals who interact with F2F. This Privacy Notice describes F2F’s practices with respect to
your personal information, including the types of information we collect, how we use and share
that information, and your choices.
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This Privacy Notice covers information collected through:
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Our websites that links to this Privacy Notice
Our online applications, services, and tools that can only be accessed with valid login
credentials.
Our third-party payment system.
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Collection of Information
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F2F collects information: Directly from you when you provide it to us and when you interact
with our Websites and Online Services
Information you provide to us directly includes:
Contact information, such as name, email address, postal address, and telephone number.
Credentials such as a username and password.
Demographic information, such as age and gender.
Financial information, such as credit card, bank account, or other payment information.
Correspondence and other information that you send to us and any other information
identified to you at the point of collection.
Information we collect automatically includes:
Records of purchases made through our Websites or Online Platforms.
For lawful and legitimate purposes during the COVID-19 pandemic, F2F may collect, use, and
transfer to third parties limited health information about you (and/or your minors, if applicable)
that is received from you and/or third parties including, but not limited to, the following: results
of COVID-19 testing, vaccination status, health screenings for COVID-19 symptoms, and
potential exposure to COVID-19.
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Use of Information and Legal Bases for Processing
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We use the information collected through our website to:
Communicate with you;
Authenticate users;
Perform analytics;
Prevent and detect fraud and misuse;
Comply with legal requirements;
Provide customer service support or respond to your inquiries;
Verify eligibility for certain opportunities, programs, or benefits;
Conduct investigations regarding violations of our policies, terms of use, or other legal rights, in
accordance with applicable law.
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Information Sharing and Disclosures
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We share information with our affiliates or our third party service providers in accordance with
this Privacy Notice.
We will also disclose your personal information if required to do so by law, to enforce our Terms
of Use, or in urgent circumstances to protect personal safety, the public, or our Websites,
Online Services, Payroll Services or Casting Services. F2F may also share your personal
information when we have a good faith belief that access, use, preservation or disclosure of
such information is reasonably necessary to: (1) detect, prevent or otherwise address fraud,
security, or technical issues; (2) protect against harm to the rights, property, or safety of F2F, its
users, or the public; or (3) if F2F is involved in a merger, acquisition, or sale of all or a portion of
its assets requiring the transfer of personal information.
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Data Security
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We use commercially reasonable technical, organizational, and administrative measures to
protect our Websites, Online Services, and Casting Services against unauthorized or unlawful
access and against accidental loss, theft, disclosure, copying, modification, and destruction, or
damage. Nonetheless, we cannot guarantee that transmissions of your information will always
be secure or that unauthorized third parties will never be able to defeat the security measures
taken by us or our service providers. You play an important role in keeping your information
secure. You should not share your user name, password, or other Online Services, Payroll
Services or Casting Services account information with anyone. If you believe that the security
of our Websites, Online Services, or Payroll Services have been compromised, please contact
us immediately as detailed in the “Contact Us” section, below.
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Data Retention
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We retain your information for as long as your account is active, for as long as needed to
provide you or our clients with the services requested, or as long as needed to comply with our
legal obligations, resolve disputes, and enforce any agreements.
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Your Choices
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If you prefer not to receive cookies while browsing our Websites, you can set your browser to
warn you before accepting cookies and refuse cookies when your browser alerts you to their
presence. You can also refuse all cookies by turning them off in your browser, although you
may not be able to take full advantage of our Websites if you do so. You may be required to
accept cookies in order to complete certain actions on our Websites.
To the extent required by applicable law, we provide you with the ability to access, correct,
export, delete, withdraw consent, object to the processing of, or suspend processing of your
personal information.
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California Residents
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This Privacy Notice discloses the categories of personal information we have collected from
California residents over the past twelve months, the categories of sources from which the
information was collected, the business or commercial purposes for which the information was
collected, and the categories of third parties with whom we shared that information.
In the past twelve months, we have disclosed the following categories of personal information
to third parties for business or commercial purposes:
Personal identifiers including name, signature, address, phone number, email address, social
security number, driver’s license or other state identification card number, or any other personal
identifier.
Physical characteristics or description including age or gender.
Other personal information such as national origin, marital status, or trade union affiliation.
Financial information including bank account number, credit card number, or other financial
information.
Education and employment information including citizenship, educational background, current
and prior employment, and results of criminal background checks.
Insurance information including policy number or coverage information for health or other
personal insurance.
Internet and other network activity information including online identifiers such as IP address or
device identifier, browsing history, search history, and information about interactions with
websites, applications, or advertisements.
Limited health information for lawful and legitimate purposes, including in connection with our
and our clients’ workplace safety initiatives, to protect F2F’s employees and visitors, and to
comply with local, state, and federal law, regulations, ordinances, guidelines, and orders
relating to COVID-19.
In the past twelve months, we have not sold personal information to third parties and we have
no actual knowledge of selling the personal information of minors under 16 years of age.
California residents have the right to opt out of the sale of their personal information.
However, because we do not sell personal information, we do not offer an opt out.
California residents have the right to request that we disclose the categories of personal
information we have collected, used, and disclosed about them during the past twelve months,
the categories of sources from which their personal information was collected, our business or
commercial purposes for collecting their personal information, and the categories of third
parties with whom we shared their personal information. California residents also have the right
to request the specific pieces of personal information we have collected about them. You or
your authorized agent can submit a request here or by calling F2F toll-free at (818) 748-1550.
We may require additional personal information to match with the information we have on file in
order to verify your identity and residency. The personal information that we use to verify your
identity and residency will not be used for any other purpose.
California residents also have the right to request deletion of the personal information we have
collected from them or maintained about them. You or your authorized agent can submit a
deletion request here or by calling F2F toll-free at (818) 748-1550. We may require additional
personal information to match with the information we have on file in order to verify your
identity and residency. The personal information that we use to verify your identity and
residency will not be used for any other purpose.
California residents have the right to not be discriminated against for exercising their rights
under the CCPA. We do not discriminate against California residents who exercise their CCPA
privacy rights.
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Changes to this Privacy Notice
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F2F may amend this Privacy Notice from time to time. We will post any revised Privacy Notice
on this Website. We encourage you to periodically review this page for the latest information on
our privacy practices. If our changes or amendments to this Privacy Notice are material, we will
notify you in accordance with applicable law.
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Contact Us
818-748-1550
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